dots espresso beans dark chocolate
LE 60.00
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dots espresso beans dark chocolate
LE 60.00
Details
fine roasted espresso beans covered with dark chocolate
Materials + Care
To ensure the quality and longevity of your products:
Glass Containers: Handle with care to avoid cracks or breakage. Do not expose to direct heat or rapid temperature changes.
Chocolate-Covered Espresso Beans: Store in a cool, dry place away from sunlight (18–22°C).
Avoid moisture, strong odors, or direct contact with heat sources to preserve flavor and texture.
After opening, consume within a reasonable time frame for the best taste and freshness.
Shipping + Returns
Shipping Policy
Orders are processed and shipped within 1–3 business days after confirmation.
Delivery time varies by location, typically 2–5 business days.
Products are shipped via reliable courier services to ensure safe delivery.
We take extra care in packaging, especially for glass containers, to prevent breakage or damage.
A tracking number (if available) will be provided after shipment for order tracking.
Important Notes:
Please ensure that your address and phone number are accurate to guarantee successful delivery.
If delivery attempts fail or are repeatedly postponed, the order may be canceled.
Eligible Cases for Exchange or Return
Exchange or return requests are accepted in the following cases:
Damaged or broken products during shipping
Receiving a product different from the order
Clear manufacturing defects
Expired products or products close to expiry in an unsuitable condition
Exchange & Return Conditions
To ensure approval of your request, the following conditions must be met:
Request must be submitted within 48 hours of receiving the order
Product must be unused and in its original condition
Original packaging and label must be intact
Photos showing the issue must be provided upon request
As our products are food items, opened or partially consumed products cannot be returned to ensure the safety of all customers.
How to Submit a Request
Contact us via:WhatsApp / Customer ServiceOr the website email
Provide your order number + product photos
Your request will be reviewed within 24–48 hours
Appropriate action will be determined (Exchange / Return)
Shipping Fees for Exchange or Return
If the issue is due to our error → We bear all shipping costs
If the exchange is for personal reasons → The customer is responsible for shipping costs
Refunds
Refunds are processed via the original payment method within 5–10 business days after receiving and inspecting the product
For cash on delivery orders, refunds are issued via bank transfer or InstaPay
Important Notes
We take extra care in packaging to ensure products arrive in perfect condition
Minor natural variations in appearance are not considered defects as our products are handcrafted
Returns do not apply to damage caused by improper storage after delivery.